Tock is looking for an experienced and motivated Sales Manager to lead a team of Business Development Representatives. As a member of Tock's growing sales organization, you'll be part of a dynamic group, working with some of the world's best Chefs, accomplished entrepreneurs, and world-famous restaurant owners. You want to work in a startup environment and are excited about the restaurant and hospitality industry.
You will directly contribute to Tock's growth by managing BDRs who are exclusively focused on lead generation for Tock's Account Executives. You will be an important part of the hiring, development, and mentoring process.
You will report to our Director of Inside Sales and will reflect a hybrid working schedule (Tues -Thurs) out of our Chicago office.
You'll Get To…
Work with the Director of Inside Sales to develop clear expectations and instill accountability for BDRs throughout their performance
Hire and train a group of BDRs to improve individual performance and retain team members
Exceed group sales revenue goals and overall objectives
Organize, develop regular tracking, and KPI reporting from Salesforce
Encourage employees to contribute new ideas and solutions to problems
Identify opportunities to improve the effectiveness and efficiencies with processes, product offerings, and employee development through regular 1:1s
Who We're Looking For
2+ years managing SDR/BDR teams (B2B SaaS ideal)
Demonstrated experience exceeding team meeting and appointment quotas
Expertise using Salesforce to manage pipeline and build reports
Knowledge and ability to organize lead generation efforts
Successful lead generation and cold outreach skills
Willingness to take on additional projects and responsibilities
A pleasant demeanor to lead direct reports by example
Bachelor's Degree
Benefits & Perks
A choice between medical plans with 100% covered premiums
Flexible paid time off
401k with employer match
Paid parental leave
Fertility and adoption benefits
Education reimbursement
Pretax commuter benefits
Employee Assistance Program
Charitable donation match
Cash Compensation Range: $80,000 – $110,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.
Tock's Growth
Fast Company's "Most Innovative Companies" in 2021
Built In's "Best Places to Work" in 2020, 2021, 2022, 2023, and 2024
Chicago Tribune's "Game Changer" Award for industry innovation
Reached a global customer base of 30 countries operating in 200+ cities
Processed over $1 billion in prepaid reservations
Featured in: The New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, and more
About Tock and Squarespace
Tock empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences. With a robust reservation and table management platform, thousands of businesses all around the world use Tock to generate revenue, increase covers, and keep guests coming back. In 2021, Chicago-based Tock became a part of Squarespace (NYSE: SQSP), a design-driven platform helping entrepreneurs build brands and businesses online. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.
Our Commitment
At Tock, we embrace and celebrate the diversity of both our customers and employees. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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