Responsibilities
Manage and optimize all processes associated with the successful operation and impact of the SDR function
Oversee SDR team metrics, maintain and optimize performance dashboard, report on performance versus goals
Activate and operationalize the SDR team toward quarterly focus areas in alignment with commercial and business needs and priorities
Monitor and balance workload across the team ensuring effective use of resources to achieve team objectives
Lead regular team meetings and maintain consistent connection with individual SDRs globally to ensure alignment and clarity on priorities, campaigns, progress toward goals, etc.
Align with Marketing and Sales to ensure effective lead management and assignment, qualification, hand off to Sales Managers, and conversion tracking through the funnel
Act as Administrator for technology platforms and tools, ensuring most efficient and effective use across team
Facilitate the creation of outreach sequences (email templates, scripts, etc.); track effectiveness, test and measure and continuously optimize
Facilitate and coordinate onboarding, training, and enablement for SDR team
Ensure team SharePoint site is maintained and updated
Work closely with Sales and Commercial Marketing Director to identify areas of improvement for the SDR team
Required Qualifications
Bachelor's degree
Minimum 2 years in Sales, Commercial, Customer Service, or Marketing roles with experience in operations or management
Experience with Salesforce CRM platform and proficient with other sales automation tools, such as Outreach
Desired Characteristics
Experience with Power BI preferred
Ability to balance troubleshooting and finding solutions to day-to-day issues while monitoring and driving achievement of overarching goals
Ability to effectively coordinate cross-functionally with stakeholders globally
Ability to listen and collaborate with SDRs and provide the infrastructure and support they need in order to meet their individual KPIs
Ability and passion for providing guidance and mentorship to the team, and create a culture of teamwork and excellence
Ability to understand key performance indicators (KPIs), create, interpret, and present performance reports, and deliver insights to drive improvement
Understanding of ideal customer profiles, personas, and the concept of targeting and tailoring messaging accordingly
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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