.Sales Coordinator Performance Specialties EMEA&ISupporting the Regional Sales Managers in the daily business ensuring a seamless sales process. The Internal Sales will play a key role in coordinating sales activities, managing customer interactions, and assisting in a wide range of administrative sales duties that contribute to the overall success of the sales department. Being there for the customers for following up on requests customers have, liaising with customer service, product stewardship, quality managers, finance team in order to make sure customers receives feedback in a timely manner.This position works within Performance Specialties EMEA&I region.Job Description Position in Organization Reports to Senior Commercial Manager Performance Specialties EMEA Direct Reports: No direct reports. This role is an individual contributor Responsibilities You will support the sales team by answering administrative questions to customers, frequent contact via mail and telephone with main customers and distributors all over EMEA, initiate and lead customer notifications and mailings in coordination with the Regional Sales Managers You will support the sales team by being the link between sales and various other functions within the Company (Product Stewardship, Technical department, Supply Chain, Customer Service, Finance, Marketing) You will record and track complaints in coordination with sales and make sure complaints are properly followed up within the organization You will support sales in sending samples to customers, registering in Salesforce and following up on status You will send quotations to customers and distributors in coordination with the Regional Sales Managers, send out product updates, new pricings, market news to key customers and distributors, compile and maintain commercial contracts, rebate agreements and distributor contracts You will collect, gather and store market research and market insights brochures, articles and other information and make it readily available to sales managers You will participate in the Commercial Team Meetings, keep tracking of action points and notes Decision making You can make decisions related to best practices of managing internal meetings and ways of working to get the proper updates required to successfully suport the Sales Teams and ultimately achieve business results. Higher-level approvals are required for those related to significant business decisions. What will it take Communicates effectively: Effective communication and collaboration with cross-functional teams enables you to be articulate when working with other areas of the company. For example, working with Customer Service to resolve sales-related issues and Supply Chain to resolve supply/demand related issues. Plan and align: Planning, aligning and organization is crucial in managing the multiples tasks and projects this role will have to undertake at once
