Romanian Customer Support (M/F) - Braga - Ref: 921043834

ManpowerGroup is recruiting a Customer Support Agent to represent our client's brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will answer queries by phone. Your responsibilities · Handle and carefully respond to all customer inquiries by phone; · Follow up to customerinquiries by taking specific action in a timely manner; · Engage with customersin a friendly and professional manner while actively listening to their concerns; · Aim to resolve issueson the by phone call and be proactive; What we are looking for · Superb written and oral communication skills in Romanian (C1/C2 level); · Ability to work independently and in a team environment; · Resilient and calm with an ability to assist customers and drive brand loyalty; · Good listening skillsand extreme attention to detail; · Proficiency with desktop computer system and internet skills; · Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment. · Twelfth grade (High School diploma); What we offer · Strongpossibility of career progression; · Family environment, small teams, regulated working hours; · Initial and continuous training; · Work contract – Full time position; · Professional hardware; · Opportunity to work in a multicultural environment. #J-18808-Ljbffr