Retention Associate

Detalhes da Vaga

About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a strategic marketing agency with unique access to specialized talent across the globe. Our main function is to provide growth strategy, dedicated team staffing, and profitability consulting to enhance the value of our clients. A category leader in results-driven growth marketing, Darkroom's success is attributed to our unique partnership model, rooted in small, nimble, and dedicated teams – powered by our proprietary MarketingOS.

Taking the startup mindset to the agency space, the collective expertise of our team of entrepreneurs and senior digital marketers are deeply aware of the newest trends in digital marketing. Our learned experience has allowed us to take clients (and internal ventures) from $0 to millions in revenue in just a few months. We work with game-changing brands: Crate & Barrel, Popchips, FEED, Olipop, & CALPAK, to name a few.

This is a fully remote role. This role supports a U.S. based team and client roster. Candidates must be available and flexible to support and work in the U.S. EST time zone.

What You'll Do
Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients.
Execute tasks for clients including writing, proofing, and scheduling email and SMS campaigns.
Manage the revision and approval process of client emails and SMS messages.
Develop creative campaign concepts for client retention marketing calendars.
Collaborate with our in-house design team to ensure the design vision for campaigns and flows is realized.
Produce copy for campaign concepts and gain client approval on briefs before sending them to our in-house designers.
Bring new retention marketing ideas to the team and clients.
Execute automation/flow logic set-up, pop-up builds, and app integrations.

Who You Are
You're passionate about developing creative email and SMS marketing copy that drives loyalty and lifetime value for e-commerce clients.
You have experience working in Klaviyo or a similar ESP.
You're interested in learning and growing in DTC and e-commerce marketing.
You're a creative and experienced writer looking to advance your career in marketing copywriting.
You can project manage multiple tasks in a fast-paced environment.
You dedicate time to learning and staying updated on trends and best practices in DTC marketing.

You Should Apply If This Sounds Like You
2-4 years of work experience in digital marketing, copywriting, growth marketing, or e-commerce.
Experience working at an agency or with multiple clients in a fast-paced environment.
Experience with Klaviyo or similar email service providers.
Enthusiastic, passionate, and creative; thrives on thinking outside the box.
Excellent verbal and written communication skills.

What It's Like To Work At Darkroom
We're building the future of advertising and are looking for the minds to help us do it. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:
Unlimited Vacation Policy and Holidays: Flexible vacation policy and 10 holidays throughout the year.
Remote-first culture with community hubs in various locations.
Robust 401k program with company match, equity incentives, and profit-sharing after one year.
Opportunities for growth through cross-functional collaboration.

Equal Opportunity Statement
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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