Retail & E-Commerce | Technical Expert In Vc And Teams Rooms

Company Description
At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let's fuse creativity with technology together and build innovative solutions that actively change things for the better.
Job Description Manage Cisco VC systems, Teams Rooms and Pexip interoperability solution;
Monitor and guarantee the availability and quality of services and solutions;
Demonstrate proactivity in detecting, mitigating and structurally resolving problems in communication solutions (VC Cisco, Teams and Pexip);
You will be the ultimate leader of the customer support and satisfaction process, liaising as a team with the internal customer support areas (field teams);
Responsible for supporting events through Teams;
Responsible for C-Level/VIP support.
Qualifications Degree in Computer Engineering or equivalent experience;
Mandatory experience with VC Cisco and Teams;
Strong leadership skills;
Strong teamwork skills;
Proactivity and effective communication abilities;
Ability to adapt and adhere to Agile processes;
Hybrid work arrangement in Porto;
Fluency in English.
Additional Information The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

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