Retail Account Executive

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.
Job Description
You have a fluent level of English and Portuguese, Spanish would be a real plus.
you have a valid Driver License.
Please submit your CV in English.
As Retail Account Executive , you will be responsible for managing and delivering the designated KPI's for Retail accounts and defining strategic action plans for improvement to increase Country Asset Productivity in the area assigned.
You will manage the primary relationship between CHEP and a portfolio of Retail customers (on a face to face basis) and will develop customer loyalty.
Plan and execute field visits and ensure that all fulfilment & compliance levels are achieved focusing on Retail account performance
Understand customer needs and priorities; engage customers in a tactic and operational approach
Ensure completion of Country Audit Plans for Retail Accounts
Make use of CRM tools – Salesforce - to report visit contact activity done following the SOP's in place
Use several weekly and monthly reports for account analysis and KPI control
Work with Plant / Transport Planners to improve collection performance.
Understand Logistic SLA's and work to improve them
Support and meet with 3rd party Service Agents operating in the area of responsibility.
Support the day-to-day recovery of stray pallets; identify stray locations; non CHEP manufacturer customers using CHEP pallets and other black pool activity in general, reporting this into the Asset Protection team.
Support development and business growth
North of Portugal based
5 years relevant supply chain experience in the Retail area, Logistic Operators, Manufacturing company
FMCG, knowledge of Retail and Distribution networks and Supply Chains
Critical thinking, analysis capability and problem-solving mindset
Skills to design and implement new processes or procedures
Excellent relationship builder with the ability to influence diverse groups
Business to business sales and/or service experience
Creative in providing potential solutions.
North of Portugal based
Excellent Compensation & Bonus,
A company car
Work Life Balance (flexible working hours, hybrid working model)
Challenging work making an international impact
Opportunity to take part in the Brambles Share Program
Further Health & Retirement Insurance Benefits depending on location
Various Health & Wellbeing Events and Programs
Preferred Education
Bachelors Preferred Level of Work Experience
3 - 5 years CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.
Job Description
PLEASE READ BEFORE APPLYING
You have a fluent level of English and Portuguese, Spanish would be a real plus.
you have a valid Driver License.
Please submit your CV in English.
**YOUR MISSION**
As Retail Account Executive , you will be responsible for managing and delivering the designated KPI's for Retail accounts and defining strategic action plans for improvement to increase Country Asset Productivity in the area assigned.
You will manage the primary relationship between CHEP and a portfolio of Retail customers (on a face to face basis) and will develop customer loyalty.
** YOUR GOALS **
Plan and execute field visits and ensure that all fulfilment & compliance levels are achieved focusing on Retail account performance
Understand customer needs and priorities; engage customers in a tactic and operational approach
Ensure completion of Country Audit Plans for Retail Accounts
Make use of CRM tools – Salesforce - to report visit contact activity done following the SOP's in place
Use several weekly and monthly reports for account analysis and KPI control
Work with Plant / Transport Planners to improve collection performance.
Understand Logistic SLA's and work to improve them
Support and meet with 3rd party Service Agents operating in the area of responsibility.
Support the day-to-day recovery of stray pallets; identify stray locations; non CHEP manufacturer customers using CHEP pallets and other black pool activity in general, reporting this into the Asset Protection team.
Support development and business growth
North of Portugal based
** WHAT WE ARE LOOKING FOR**
5 years relevant supply chain experience in the Retail area, Logistic Operators, Manufacturing company
FMCG, knowledge of Retail and Distribution networks and Supply Chains
Sales / Account Management / customer facing experience.
Critical thinking, analysis capability and problem-solving mindset
Skills to design and implement new processes or procedures
Excellent relationship builder with the ability to influence diverse groups
Business to business sales and/or service experience
Creative in providing potential solutions.
North of Portugal based
** WHAT WE OFFER **
Excellent Compensation & Bonus,
A company car
Work Life Balance (flexible working hours, hybrid working model)
Challenging work making an international impact
Opportunity to take part in the Brambles Share Program
Further Health & Retirement Insurance Benefits depending on location
Various Health & Wellbeing Events and Programs
Preferred Education
Bachelors Preferred Level of Work Experience
3 - 5 years Remote Type
Hybrid Remote We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ******.

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