Restaurant Supervisor (M/F) - Porto | Hospes Hotel Infante Sagres & Scarlett - (Porto)

Empresas: Hospes Infante Sagres Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As Restaurant Supervisor, by tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes. Your day to day •In the absence of a Manager, conducts shift briefings to ensure hotel activities: •Cooperate in the development of departmental standards and procedures to promote salesmanship, quality of service and profit; •Promote teamwork and quality service through daily communication and coordination with other department. Coordinate VIP deliveries with appropriate departments; •Perform other duties as assigned. Requisitos : •Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to; •Your problem-solving skills will turn issues into opportunities, so that every guest leaves with great memories; •Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers; •Demonstrate ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the company; •Fluency in Portuguese and great knowledge in English - extra language skills would be great, but not essential; •Training background in Hospitality; •2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.