Job Description - Restaurant and Bar Manager | DoubleTree by Hilton Azores (HOT0AVGV)
Work Locations DoubleTree by Hilton Lagoa
Avenida da Inovação, Parque da Tecnologia, Lte 26
Lagoa 9560-421
A Restaurant and Bar Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What will I be doing?
As a Restaurant and Bar Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage Restaurant and Bar operations
Maintain exceptional levels of customer service
Recruit, manage, train and develop the Restaurant team
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines in relation to Food and Payroll
Drive sales to maximize budgeted revenue
Develop menus with other members of Food and Drinks team
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post-meeting minutes generated
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Restaurant and Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Management and/or supervisory Food and Drinks experience
Able to meet financial targets
Ability to comply with all Food and Drinks brand standards
Ability to work under pressure
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Degree in relevant area
Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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