Resource Management for Training Delivery BranchLocation: Oeiras, Portugal.
Period: Delivery driven (start on 1st January 2025).
Duties/Roles: Demand forecasting: Predicting future resource needs (people, classrooms and infrastructure) based on training plans, project schedules, workload, and organizational goals.Capacity planning: Assessing the training branch's available resources and their capacity to meet future demands. Allocation and scheduling.Resource allocation: Proposing the assignment of resources to projects or tasks based on their skills, availability, and priorities.Scheduling: Creating and managing schedules for resources to ensure timely completion of projects, including overall training and travel plans for the branch.Utilization tracking: Monitoring the usage of resources to identify underutilization or over-allocation.Optimization: Identifying and proposing strategies to improve resource utilization and efficiency, including the reassessment of allocation and prioritization when new tasks are identified.Conflict Resolution: Addressing issues related to resource allocation, scheduling, or performance.Prioritizing tasks: Proposing the order in which tasks should be completed based on their importance and urgency.Reporting and Analysis: Generating reports on resource utilization, project progress, and performance; analyzing data to identify trends, patterns, and areas for improvement.The resource will provide the service using a sprint-based approach, with weekly sprints.
Skills, Knowledge, Experience Required: Mandatory: The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract.Bachelor's degree in a relevant field with 2+ years of experience OR 6+ years of relevant experience without a degree.Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools.Expertise in resource allocation, scheduling, and forecasting techniques.Ability to analyze data to identify trends, patterns, and areas for improvement.Understanding of budgeting, cost control, and financial analysis.Familiarity with resource management software and tools (e.g., ServiceNow).Excellent verbal and written communication skills to interact with stakeholders at all levels.Ability to identify and resolve issues related to resource allocation and scheduling.Ability to build and maintain positive relationships with stakeholders.Knowledge of and experience with the NATO Command Structure, the NATO Force Structure, and the NATO Political Structure.Experience working in an International environment with Military and Civilian elements.Knowledge and experience working with NCI Agency.Knowledge and experience working with NCI Academy.Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (2); Reading (3); and Writing (2) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level.
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