Remote German-Speaking Customer Support (14/08 Start Date)

The world leader in lighting for professionals and consumers and lighting for the Internet of Things. You will be part of an extremely motivated team in fantastic Lisbon! We are looking for reinforcements in the form of German-speaking employees for our team in Lisbon.
Project starts on the 14th of February.
Your tasks:

Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned)
Collaborate with other technicians to resolve or properly close help tickets

Our expectations:

You speak German (C2)
You speak English (B2)
You like interacting with people

We offer:

Full time employment
Monday to Friday – 07:00 to 19:00 (Rotational shifts)
Online hiring process
Competitive salary and bonus system: 1100 € gross x 14 months up to 100€ performance bonus/month
Meal allowance 7.23 € NET per day
Health Insurance since day 1 (free after 6 months)
Ability to work fully remote if based outside Lisbon
Equipment provided

Tipo de oferta: Período Integral
Horário de trabalho:

Turno de 8 horas

Requisito de idioma flexível:

Português Não Necessário

Data de início prevista: 14/08/2024
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