Remote German Customer Care Advisor In Greece - Relocation Package

Description

Are you a German speaker? Are you tired of the constant gloomy weather and you want a little sunshine in your life? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company!

Responsibilities

Managing incoming calls

Identify and assess customers' needs to achieve satisfaction

Build relations of trust through open and interactive communication

Provide accurate, valid, and complete information using the methods/tools

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

Requirements

Native or near-native German language (C2)

Very good command of English language (B2 – C1)

Good MS Office skills

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Customer orientation and ability to adapt/respond to different types of characters

Ability to multi-task, prioritize, and manage time effectively

Benefits

Competitive remuneration package

Extra bonus depending on performance appraisal

Health care benefits and numerous other discounts

Ticket restaurant

Relocation cost (flight ticket, 4 weeks hotel accommodation, pick up from the airport)

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