Key Responsibilities Provide exceptional support to Dutch-speaking customers via phone, email, and chat.
Assist customers with product information, order issues, and general inquiries.
Resolve customer concerns efficiently and escalate complex issues when needed.
Ensure all customer interactions are accurately recorded in the CRM system.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
What We Are Looking For Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work independently in a remote work environment.
Reliable internet connection and a quiet workspace at home.
Flexibility to work rotational shifts from 07:00 AM to 07:00 PM (Monday to Sunday).
Ability to work 2 rotational days off each week.
What We Offer Competitive salary and benefits.
Work from home flexibility.
Paid training and ongoing support.
A supportive, collaborative remote team environment.
Opportunities for career growth and professional development.
Work Schedule Monday to Sunday : 07:00 AM to 07:00 PM (rotational shifts).
Days Off : 2 rotational days off.
Key Responsibilities Provide exceptional support to Dutch-speaking customers via phone, email, and chat.
Assist customers with product information, order issues, and general inquiries.
Resolve customer concerns efficiently and escalate complex issues when needed.
Ensure all customer interactions are accurately recorded in the CRM system.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
What We Are Looking For Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work independently in a remote work environment.
Reliable internet connection and a quiet workspace at home.
Flexibility to work rotational shifts from 07:00 AM to 07:00 PM (Monday to Sunday).
Ability to work 2 rotational days off each week.
What We Offer Competitive salary and benefits.
Work from home flexibility.
Paid training and ongoing support.
A supportive, collaborative remote team environment.
Opportunities for career growth and professional development.
Work Schedule Monday to Sunday : 07:00 AM to 07:00 PM (rotational shifts).
Days Off : 2 rotational days off.