Remote - Customer Service Support For Fashion Retailer Pvh (Dutch/Flemish Speaker)

If you're a fashionista who knows the ins and outs of high-end fashion trends, you probably also know how PVH Corp. plays a big role in the apparel industry. This is your chance to get international experience abroad where you can make a difference with your interest in the fashion industry!Your responsibilities and impact as a customer service agent will be:Listening to customers' questions and concerns, providing the best possible answers and solutionsTroubleshooting regarding orders, deliveries, payments, and returnsProviding information about fashion productsEscalating and rerouting the necessary matters and issues to other departmentsSkills, qualifications, and interests you need to succeed in this role:You are fluent in Dutch and have good knowledge of EnglishYou are energetic and innovativeYou are a fast thinker and work proactivelyMotivation and teamwork are some of your soft skillsPassion for fashion and trendsYou have excellent communication skillsYou have an intercultural mind and are willing to work with many other nationalitiesWhat's in it for you?Type of Contract: A fixed-term contract that is renewable every year.Working Hours: Full time between 07:00-19:00 on rotating shifts (Monday-Sunday) 40h/weekTraining: Have a kick-start your career with the intensive training that the company offers to their new employees.Salary Conditions:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/monthRelocation Package for International Candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening a bank account, etc. upon your arrivalAbility to stay in a flat-sharing apartment of the company up to a year for a part of your paycheckExtra Perks:Private health insurance after 6 months of contract which is extra to the standard insuranceFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyPortuguese public holidays and 22 days of paid holidaysCareer Growth Opportunities: Various career development chances in different pathsYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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