Remote Bol.Com Client Service In Portugal (Flemish/Dutch Speaker)

Do you love online shopping, and do you value high quality customer service? Then this job forBol.commight be your cup of tea! This job offers you to work for one of the leading web shops for a variety of products like books, toys and electronics. Whether you are looking for a new challenge to take on or just experience life abroad, with us you surely will find what you're looking for.
Your responsibilities and impact as Client Service will be:


Providing professional customer service solutions to customers over the phone and emails


Assisting customers with their inquiries and issues by offering the right answers and solutions


Being client-oriented and assuring client satisfaction and a high level of service quality


Answering incoming queries from customers


Being a team player and participate in the success of the team and project


Skills, qualifications and interests you need to succeed in this role:


You are a native Dutch speaker


You have a business proficiency level of English


You are looking for a job opportunity abroad


You are motivated and committed to your work


You have excellent communication and listening skills


You are a team player and you are willing to work with many other nationalities


What's in it for you?


Type of contract: a long-term fixed term contract, renewable every year


Remote work from anywhere in Portugal mainland


Working hours: full time (40h/week)


Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule


Salary conditions (*) – 2 options:


Including free accommodation (shared flat, all bills included): 1040€ gross/month


Excluding accommodation: 1298€ gross/month


For international candidates:


Reimbursement of your initial flight expenses after 3months


Help in paperwork, opening bank account, etc. upon your arrival


Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company


Real career opportunities in different career paths


(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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