Relocation Support For Native German Speakers

Key Responsibilities : Provide outstanding customer support to German-speaking clients through phone, email, and chat.
Address customer questions and concerns regarding products and services.
Deliver accurate information and solutions, ensuring customer satisfaction.
Work closely with team members to improve processes and service quality.
Record and manage customer interactions in internal systems.
Requirements : Native fluency in German.
B2 level English proficiency.
Excellent communication and problem-solving skills.
A customer-focused mindset with the ability to stay calm under pressure.
Flexibility to work on rotating shifts.
Prior experience in customer support is welcome but not required—comprehensive training will be provided.
Salary & Benefits : Competitive salary with the opportunity to increase earnings through performance-based bonuses .
Bonuses available for meeting key performance indicators.
Relocation Support : For candidates relocating from outside Continental Portugal: Full support with paperwork (NIF and NISS) to settle in Portugal.
Assistance in finding accommodation to suit your needs.
A relocation bonus of 2500€ (gross) , paid with your first payroll cycle.
For candidates relocating from within Portugal (100 km or more from Lisbon): A relocation bonus of 1000€ gross to help with your move.
Why Join Us?
: Be part of a dynamic, supportive team.
Full training provided, regardless of your previous experience.
Opportunities for career growth and development.
Play an important role in delivering top-tier customer service to our valued clients.
If you're looking for a rewarding career in customer support, we'd love to hear from you!