.Our client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview This role is kingpin to our clients customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm. Job Type: On Site | Full-time Job Location: Malta Full VISA and Relocation Support is Included Requirements Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views, and standard reports development is a must. At least 5-6 end-to-end large scale implementations with D365 CE (or lower versions). A University graduate with a relevant degree within a computing or business discipline. Confident in abilities and can demonstrate this in front of the client. Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable. A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals. Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service. Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI). Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions. A proven ability to develop a clear understanding of clients needs and the ability to incorporate them into a solution. Experience of consultancy roles in software delivery. Experience in a delivery-oriented IT environment using waterfall, agile and DevOps methodologies. Adept at Business Requirement Analysis. Works independently as well as in a team environment. Acts with professional demeanour. Manages time and multiple tasks accordingly. Thinks clearly and calmly under pressure. Solves complex problems with creative solutions. Places emphasis on client satisfaction. Desires to constantly assess and incorporate new technologies and software into their skillset. Promotes the Values of our company. Good communication skills. Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors. Strong exposure to presales. Conducting interviews to hire talent. Mentoring juniors. Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons. Ability to drive conversations around the Digital Transformation journey of clients and laying roadmap to achieve successful outcomes
