Position Snapshot
Location: Lisbon/Braga (Portugal)
Company: Nestlé Business Services Lisbon
Full-time/Hybrid mode
About us
Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it's time to consider joining NBS!
Position Summary
For our Nestlé Business Services, we are currently looking for a Reference Data Junior Specialist. Reporting to Reference Data Lead Specialist, this professional will be responsible for ensuring the accuracy and timeliness of services delivered and supporting Total Service Quality levels to the stakeholders, adhering to standardization.
A day in the life of...
Perform periodic activity relevant reviews with Senior Executive/Stream Supervisor and contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible.
Analyze and check KPIs on quality of services provided and present during DORs.
Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
Maintain and contribute to a good relationship between the team and the different markets.
Ensure compliance with Nestlé standards including effective management of SODs, updated standard routines, documentation of previous audit points and adherence to CBP (Control Best Practices).
What will make you successful
Degree in Analytics/Management area.
Previous experience with data management (preferred but not a must).
Fluent in English.
Detail-oriented, team member and result-focused.
Proactively thinks outside of the box to find better ways to achieve service expectations.
What we offer
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS will bring you:
Development of expertise in Nestlé's Shared Services Business.
Immersion in a culturally diverse team.
Local and International Exposure.
Flexible working environment.
Engagement and wellbeing activities.
Competitive salary and annual bonus according to your performance.
Meal Allowance Card.
Flex Benefits - At NBS you can choose what benefits are more suitable for you.
Make part of the Nestlé Club and get discounts with several partners.
Free coffee (and good coffee) at the office.
Company equipment according to professional needs.
Medical Support available at the Office (in Lisbon).
E-learning courses and training programs to get you where you aim to be.
Career progression and possibilities for International Career.
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