Recepcionist (M/F/D) - (Lisboa)

Detalhes da Vaga

Sou uma empresa: The Central House We believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. It's these values coupled with our unquenchable passion for service which created the unique culture that is TCH. We need a Receptionist (rotating schedule) to join our team in Lisboa for a full-time job, 5 days a week. Job description: - Maintain a friendly, cheerful and courteous demeanour at all times. - Use suggestive selling techniques to sell rooms/beds and promote other services of the hostel. - Assist in registering guests and assigning rooms/beds. - Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. - Build strong relationships and liaise with all other department's especially housekeeping, maintenance & reservations. - Performs other duties as assigned, requested or deemed necessary by management - Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures. - Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. - Maintain the cleanliness and neatness of the front desk area. - Run the day end / night audit & police report. - Work closely with the Financial Department to ensure accounting coherence. - Availability for a rotating schedule. - Maintain fluid communication with the different departments. - Answering calls and e-mails. - Respond to customer queries, concerns and complaints. Essential studies and experience required: - Studies in Tourism and/or professional training in tourist accommodation management. - Proficiency in Microsoft Office (Word, Outlook, PowerPoint…). - Native Portuguese speaker. - High level of English is essential. - Knowledge of other languages would be an asset. - Knowledge of the MEWS programme highly valued. Qualities: - Good team player. - We are looking for people who are attentive and have excellent customer service skills. - You are communicative. - Motivated and committed to your work. Requisitos :


Salário Nominal: A acordar

Fonte: Whatjobs_Ppc

Função de trabalho:

Requisitos

Gestor De Relacionamento Com O Cliente

O que procura nos candidatos Estabelecer e manter relações com os clientes e compreender as necessidades e expectativas dos clientes. Lide com o feedback do...


- Lisboa

Publicado a month ago

Empregado De Mesa (M/F) - Sextas E Sábados Ao Jantar

O restaurante La Trattoria procura Empregado de mesa (M/F) para sextas e sábados no horário ao jantar. Descrição: - Assegurar a qualidade do serviço de mes...


La Trattoria - Lisboa

Publicado a month ago

Empregada/O De Andares

Requisitos: - Obrigatório ter experiência em limpeza de quartos em hotel; - Gosto pelo trabalho em equipa; - Dinamismo, pró-actividade e motivação; -Disp...


Laçarotecater - Lisboa

Publicado a month ago

Customer Representative (Italian-Speaking)-Pos System Solutions

.Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the f...


Concentrix Portugal - Lisboa

Publicado a month ago

Built at: 2024-11-13T01:35:26.905Z