Job Type: Full-time
Job Location: Lisbon
Workplace : Office
We are recruiting a Quality Specialist (f/m/d) fluent in English and Portuguese to join our client's operation in Lisbon. Our client is a consulting company that offers management solutions, information technologies, and outsourcing to its clients. It is headquartered in Ireland with branches worldwide! Benefits: Employment contract with Kelly Services; Base salary + Meal allowance; Integration into a prominent company in the industry. What tasks does this role involve? Perform quality checks on completed analyst/senior analyst files; Provide coaching/feedback to analysts on both individual cases & wider process challenges/ changes; Act as an escalation point for project - providing clear and concise guidance in line with agreed project policies/procedures; Provide KYC SME guidance to Analysts / Senior Analysts; Identify / escalate process gaps / issues and work with QC/Process team to rectify; Within QC team, act as a decision maker in reviewing Quality Control process/policy for remediation; Establish and maintain excellent working relationships with stakeholders at all levels. What qualifications should you have? Educated to Degree Level; Minimum of 3 years' experience of working within a KYC/AML environment; Minimum of 1 years' experience within Quality Control; Relevant financial service experience, ideally within risk, compliance or financial crime; Knowledge or experience of working with commercial or investment banking is desirable; Fluent English and Portuguese; Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines.
If you meet these requirements, don't hesitate to send us your application.
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