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Quality Assurance Manager (French Speaker)

Detalhes da Vaga

Company Description
Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.
Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines – Corporate & Investment Banking and Asset & Wealth Management – and, transversally, for the entities of Groupe BPCE.
The Centre of Expertise, based in Porto, currently has more than 2,400 employees from over 30 nationalities, organised in three main departments: Information Technology, Banking Support Activities and Compliance. These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group.
A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.
In 2024, Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the second time. This certification recognizes excellence in people practices.
Job Description

Develop and Implement Quality Strategy: Develop quality strategies and policies in collaboration with senior management and other departments to ensure alignment with business goals.
Manage QA Team: Recruit, train, and mentor QA team members, ensuring their professional development and managing team performance to achieve quality objectives.
Test Planning and Execution: Plan, organize, and oversee the execution of quality tests to ensure that products meet defined quality standards.
Monitor and Analyze Test Results: Analyze test results to identify defects or non-conformities and work with development teams to resolve identified issues.
Continuous Improvement: Identify opportunities for process improvements, implement corrective and preventive measures, and promote a culture of quality throughout the organization.
Compliance and Audits: Ensure that processes and products comply with regulatory and industry standards, prepare for and lead internal and external quality audits.
Documentation: Maintain comprehensive and accurate documentation of quality processes, test results, audits, and continuous improvement plans.
Cross-Functional Collaboration: Work closely with development, marketing, product management, and customer service teams to ensure quality expectations are met.
Quality Training and Awareness: Develop and implement training programs to raise employee awareness of quality importance and promote best practices.

Qualifications

Professional Experience: Minimum of 3 to 5 years of experience in a similar role in quality assurance, preferably in the (industry) sector.
Education: Bachelor's degree in Computer Science, Engineering, Quality Management, or a related field.
Technical Skills: In-depth knowledge of quality control processes, testing methods, and QA tools (e.g., Jira, Selenium).
Management Skills: Experience in team management, project planning, and coordinating cross-functional activities.
Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret test results and identify trends and underlying issues.
Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate effectively with diverse teams.
Attention to Detail: High level of rigor and precision in verifying products and processes to ensure compliance with quality standards.
Languages: French (Mandatory)

Additional Information

Experience with certified quality management systems (e.g., ISO 9001).
Knowledge of Agile development methodologies.
Experience implementing automated testing strategies and performance testing.


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Salário Nominal: A acordar

Fonte: Whatjobs_Ppc

Função de trabalho:

Requisitos

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