Quality Analyst - German - Lisbon

Position: Quality Analyst
Location: Lisbon, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES: Review user reports regarding website contentDaily content compliance monitoring and corrective measures applicationMake well-balanced decisions and help resolve inquiries to defined policies and proceduresPropose solutions to improve the support of user communityReview sensitive content, sometimes involving graphic or disturbing subject matterREQUIREMENTS: Native/fluent in German, both oral and written. Fluent in EnglishExcellent communicator with highly developed interpersonal skillsQuick learner and adaptable to learn new processes, concepts, and skillsExcellent organizational and time management skillsAnalytical mindset with strong attention to detailAble to objectively evaluate and classify the contentPrevious experience in quality analyst roleComfortable using computer applications such as ExcelPrevious experience within a similar position (BPO)BENEFITS: Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialMeal allowancePrivate health insuranceYearly performance bonusRelocation allowance and assistance
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