Quality Analyst - German - Lisbon

Position: Quality Analyst

Location: Lisbon, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES: Review user reports regarding website content Daily content compliance monitoring and corrective measures application Make well-balanced decisions and help resolve inquiries to defined policies and procedures Propose solutions to improve the support of user community Review sensitive content, sometimes involving graphic or disturbing subject matter REQUIREMENTS: Native/fluent in German, both oral and written. Fluent in English Excellent communicator with highly developed interpersonal skills Quick learner and adaptable to learn new processes, concepts, and skills Excellent organizational and time management skills Analytical mindset with strong attention to detail Able to objectively evaluate and classify the content Previous experience in quality analyst role Comfortable using computer applications such as Excel Previous experience within a similar position (BPO) BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential Meal allowance Private health insurance Yearly performance bonus Relocation allowance and assistance
#J-18808-Ljbffr