[Pu] Spanish Technical Support Specialist (M/F/D)

Are you passionate about the Call Center area and providing outstanding customer service? This is the opportunity you've been waiting for! Join our team and be part of a group full of talent. We are currently recruiting highly communicative candidates with a strong team spirit! Our goal is to nurture qualified professionals to ensure top-notch service to our customers.
About us: Konecta is a multinational company specializing in Business Process Outsourcing (BPO), handling tasks from front office and back office internal operations to the management of external agents' activities. Our focus on quality, excellence, and innovation reflects our commitment to society.
Key Responsibilities:
This is a full-time on-site role for a Technical Support Specialist.

Provide technical assistance and support to the customers of our client.
Walk clients through solutions and document issues and solutions in the company's database.
Collaborate with other support team members to provide exceptional customer service.

Requirements:

Technical Support and Troubleshooting skills
Analytical Skills
Customer Support and Customer Satisfaction skills
Excellent written and verbal communication skills
Ability to work effectively in a team environment
Bachelor's degree in Information Technology or related field
2/3 years of professional experience providing L2 support
Experience with CRM tools and customer support software is a plus
Native in Spanish (mandatory)
Fluent in English (mandatory)

What we offer:

Full-time position.
Attractive remuneration, including a base salary, meal allowance, and an appealing productivity bonus.
Professional development and training opportunities.
Excellent chance to work in a renowned multinational company.

Location: The position is based in Sete Rios (Lisboa).
How to apply: If you are interested in this job opportunity, please send your application to our website via the following link: https://apps.grupokonecta.com/KGC/temp-candidato-a5a-ql5-1z3 (use code w2k-cjx).
Job Type: Full-time, Integral
Pay: 1,100.00€ per month
Language:

Inglês (Preferred)
Espanhol (Required)

Join us in delivering exceptional customer support to our international markets and make a difference in the world of Tech.
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