Joom Marketplace is a platform for shopping from all over the world. Joom Marketplace helps consumers to make shopping easy and entertaining and provides access to high quality goods from around the world.Currently, the team is developing the direction of product research. We are looking for a researcher who will help us with regular testing of new product ideas and identifying product growth points related to the user experience of our applications and websites.Our main area is international e-commerce, but experience in this field is not obligatory. The main thing is the ability to interact with clients, good task prioritization, a structured approach to organizing projects, and clear communication of research results to clients.We value a results-oriented approach and do not like to work "for the sake of working." Researchers at Joom are deeply involved in the work of client teams, track how research influences decisions, and directly impact the development of products and the company.ResponsibilitiesConducting product research (mainly UX and CX) from setting the research question to preparing the report and communicating the results to clientsUsability testing (both moderated and unmoderated)Unmoderated quantitative UX researchIn-depth interviewsUser surveysWorking with secondary data (user feedback; data triangulation together with the analytics team)RequirementsEducation in psychology, sociology, or marketingExperience conducting qualitative research (either on the client side or in an agency)Experience conducting quantitative research on the client sideKnowledge of statisticsEnglish language proficiency at C1 levelGood skills in preparing and communicating results to clientsWillingness to work on unconventional projectsPreferredKnowledge of other European languagesWe are offeringFlexible working hours and 22 days of paid annual leaveRelocation package to Lisbon, Portugal, if neededExtended health insurance for the employees and their families, including dental care coverage100% paid sick leavesPersonal development: professional events, workshops, English classes, corporate libraryDaily meal allowanceAnnual team retreats#J-18808-Ljbffr