What you'll do
Vodafone is seeking a dedicated and skilled e-commerce Product Owner to oversee the key aspects of the consumer eShop of the Vodafone website.
This role involves managing the entire commercial dynamics of the online channel, including catalog management, logistics, post-sale support, promotions support and metrics analysis. Additionally, the Product Owner will be responsible for the system stability, performance improvement and the development of new channel capabilities, as well as being responsible for maximizing value by delivering the product vision using Agile Methodology and prioritizing the product backlog of the squad.
Key Responsibilities include:
Strategy definition: Defines the ESHOP product vision and the capability roadmap coordinating with the Stakeholders, Tribe Lead, other Product Owners, and technical teams.
Commercial Dynamics Management: Oversee marketing campaigns, products catalogs management, logistics processes, post-sale support, End-to-End quality control, and analysis of key metrics to ensure optimal business performance of the online store.
OKRs and KPIs definition: Assures a manageable tracking solution of the results to follow daily performance and the presentations for the quarterly business reviews (QBR).
Product Development: Defines the scope of the MVP and focuses the team on delivering business value in regular increments.
Participates in the sprint planning to reaffirm priorities and clarify requirements.
Channel Capabilities Development: Continuously develop and enhance the capabilities of the online channel by improving the front-end usability, and full order process using an Agile Scrum methodology.
System Performance Management: Monitors the system technical performance, ensuring seamless operations and user experience.
Stakeholders' engagement: Involve stakeholders and senior leaders regularly on all aspects of the product.
Who you are
A Degree in Management or Engineering would be preferable.
Proven experience in product ownership or management roles.
Good understanding of Agile Methodologies (e.g. Kanban, Lean, Scrum, Design Thinking).
Strong understanding of commercial dynamics, logistics, and post-sale support.
Experience in e-commerce business of consumer Electronics.
Proficiency in metrics analysis and system performance management.
Ability to define and prioritize product backlogs and effectively manage sprints.
Excellent inter-personal and communication skills.
Excellent presentations skills and stakeholder management.
Team player.
Portuguese and English fluency/native level.
Not a perfect fit?
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
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