Start: ASAP
Trusted Family is the leading communication and governance platform for family businesses. It was founded 15 years ago by two Next Gens of very large European Families (Aliaxis and Solvay). Since then, close to 200 family enterprises spanning 25 countries have joined us, many of them being behind Fortune 500 companies, including Michelin, Yves Rocher, and Vermeer. Our platform allows them to have a centralized tool to communicate, organize events, streamline the education of the Next Generations, browse through the family tree, and many more. Our mission is to be the technology that unifies family enterprises across generations.
We have just launched our brand new product, making it more exciting than ever to join us and bring Trusted Family to the next level of growth and development.
Trusted Family operates as a hybrid company.
We have 25 amazing team members representing 10 nationalities and living in many parts of the world: United States, Mexico, Colombia, Portugal, France, Belgium, Italy, Germany and India.
We hire smart, autonomous, and driven individuals who are passionate about what they do and convinced about the impact we have on the families we serve.
We gather all together at least once a year during a memorable Company Offsite (this year in Lisbon) and have many occasions to meet in our regions during industry events or client conferences that we organize.
Our team is made up of 8 members, including the CTO, Head of Product, and 6 engineers, one of whom is a DevOps engineer. We are a diverse group with members from Europe, Africa, and South America. This diversity is integral to our innovation and success in the SaaS arena. At Trusted Family – every one counts and we lead by example. If you're looking for a role where you can lead and still contribute directly to the product, this is the place for you.
Our Playbook:
Clarity and Openness: We maintain transparency and collective ownership across the team.Flexibility and Market-Driven: We adapt to market needs, ensuring our solutions are relevant and impactful.Team Spirit and Professionalism: We blend a collaborative work environment with professional growth.User-Centric Approach: We prioritize our users' needs and feedback in every feature we develop.Commitment to Excellence: We strive for continuous improvement and high-quality deliverables.We are seeking a strategic and hands-on Product/UX Designer to develop and execute a design strategy aligned with our business goals. Your ability to balance big-picture thinking with attention to detail will be crucial in delivering exceptional user experiences that drive our platform's success.
The role is based in Lisbon, where we have 3 team members including Pedro (Head of Product) and José (Engineering Manager). The role will be a blend of remote work and regular in-person meetings with the Lisbon team.
Own the design system: Maintain and evolve our visual design system to ensure a cohesive experience across all user touchpoints.Lead the design process: Manage the design workflow from ideation to delivery, ensuring consistency and clarity across iOS, Android, and Web platforms.Simplify complex problems: Translate intricate requirements into intuitive, user-friendly design solutions that address real user needs.Create design assets: Develop wireframes, prototypes, and high-fidelity designs that effectively communicate concepts and interactions.Collaborate with product and engineering teams: Participate in planning, design reviews, and feedback sessions, ensuring alignment across teams.Apply best practices: Utilize design best practices and mentor team members on process improvements and design thinking.Qualifications We are looking for someone who is ambitious, results-driven and has faced complex challenges before. You'll likely thrive in this role if you can demonstrate the following:
5+ years of product design experience: Proven experience working on digital products with a strong portfolio showcasing your UI/UX skills.Proficiency in Figma and Adobe Creative Cloud: Mastery of design tools to create high-quality assets and prototypes.Experience working in agile environments: Collaborate effectively with product and engineering teams to deliver designs on time.Strong problem-solving skills: Ability to simplify complex requirements into elegant, user-centered design solutions.Understanding of UI/UX trends: Stay current with design trends and best practices, applying them to our platform.Attention to detail: Focus on every aspect of the design process, from big-picture concepts to pixel-perfect details.Strong communication skills: Clearly articulate design decisions and collaborate effectively with cross-functional teams.Adaptability: Comfortable working in a fast-paced environment and adjusting to project needs and changes.Self-driven and passionate: Take initiative and continuously seek out opportunities to improve the user experience. You'll be ahead if you have Cross-platform design experience: A strong track record of creating consistent designs across Android, iOS, and web platforms.Experience in creating design systems: Familiarity with building and maintaining visual design systems that scale across teams.Why Join Trusted Family Now? We are in the midst of a high growth phase, making it the perfect time to join our core team. Our small, global team still fits in one room, offering a unique opportunity to grow your career alongside our company's ambitions.
Initial Interview: With Pedro Guedes, Head of Product, to assess your qualifications, experience, and knowledge, as well as provide further details on the role and company.Meet the CTO: A technical discussion to dive deeper into your design process and approach.Meet the CEO: To ensure cultural fit and discuss career aspirations.Job Offer: A formal offer including salary, benefits, and terms of employment.Ideally, the process takes 2-3 weeks if the right candidate is found.
How to Apply To apply for the Product Designer position, please submit the following:
Submit an up-to-date CV detailing relevant experience and skills.Share your portfolio (applications without a portfolio will be rejected).Include a description of your motivations, explaining why you're interested in this role and how your experience aligns with our needs.Join us in shaping the future of family business governance and communication!
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