Duties & ResponsibilitiesThis is a remote position.About our client:Our client, a listed global leader that provides innovative solutions, is committed to helping some of the world's most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve. Driven by a passion for innovation and customer success, this company has become known for its reliable and impactful solutions. As a member of this dynamic team, the successful candidate will have the option to work in a hybrid capacity, or in a traditional office environment. Working alongside a high-performing and diverse team of professionals on a global scale, the ideal candidate will bring a proven track record of achievement and a passion for driving results. You will be part of a team contributing to a culture of inclusion, connectedness and an environment surrounded by opportunity.What you will be doing:Spearhead customer-centric initiatives to elevate our client's SaaS offering within the Customer Experience team.Foster collaboration with diverse teams including product managers, analysts, engineers, and QA experts on strategic roadmap and client projects.Lead the entire design journey, from insightful research and prototyping to captivating UI and visual design.Dive deep into user research and competitive analysis to craft designs that resonate with users.Craft scalable customer experience solutions with an emphasis on usability and efficiency.Play a pivotal role in shaping a modular design pattern library for seamless experiences across platforms.What you need:5+ years UX/UI design experience, with a design-related degree and a tech-driven passion.Effective collaboration with engineering and QA teams, translating requirements into product features.Proficient in Figma, Adobe Creative Suite, and Atomic design principles.Skilled in responsive interface design across mobile and web platforms.Committed to lean, agile methodologies, driving continuous design improvement and innovation.Location/s:Job ID: J104460
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