Product Business AnalystHybrid with our Tech Hub based in CoimbraCompetitive Salary + BenefitsThe Constellation Automotive Group is the largest vertically integrated digital car marketplace in Europe, combining the leading digital brands across the segments of Consumer to Business (C2B), Business to Business (B2B) and Business to Consumer (B2C). Across our digital platforms we exceed £20billion of Gross Merchandises Value ('GMV') on an annual basis. This includes market leading brands such as BCA, We Buy Any Car, cinch, Elmo, CarNext Europe and Marshall.https://www.constellationautomotive.com/The Constellation Technology Team provides a group-wide set of Technology Products and Services across the Constellation Automotive Group. We are a central function working across the following domains: Technology Operations, Cyber Security, Product, Engineering, Enterprise Applications, Logistics, Architecture and Portfolio; across the UK and Europe.Our roles support both a cross section of divisions or could be dedicated to a single division. This provides a unique opportunity to experience a diversity of teams, technology, and businesses across C2B, B2B and B2C. This also provides the possibility to change roles within the Group, and experience new challenges and opportunities. This role, working within our Tech Hub is a Product Business Analyst.The Product Business Analyst is a key strategic role and will be responsible for bridging the gap between strategy/product vision and execution. The role acts as the glue that binds various aspects of BCA's strategy, product design, technology, and solutions ecosystem. The Product Business Analyst will collaborate with the wider IT department and other areas of BCA to support the delivery of market leading digital products and services.The Product Business Analyst is matrix managed and will be involved at the earliest stages of the product development cycle across a range of products. They will work with Product Owners deep-diving on problems and providing options on ways to progress the product evolution. This role works closely with the Product leadership and other senior leaders of the business to ensure that new products and features are well defined and that solutions are delivering valuable outcomes for BCA and its customers. The Product Business Analyst should be comfortable talking to senior executives about business matters, the marketplace and competition, as well as; to the development team about requirements and problems to solve. Key Responsibilities:Works with Head of Product and Product Owner to provide Strategic and Technical Product direction for all BCA productsEducates business leaders and the wider business on how our products can be utilised to expand and leverage the multi-service automotive value chainDrive the best customer experience and journey through our digital platforms, to ensure a seamless and frictionless experienceUse analysis techniques to build and maintain shared understanding between the team and stakeholdersProactively work with colleagues from across the business in identifying integration impacts, dependencies and efficiencies across multiple areas of the businessEnsure user/business needs are met by the products and features developedSupporting the product development and innovation process with analysis of the requirements, scope and business case for new products and strategic initiativesProvide senior management with the information needed to decide on viability and/or priorityWork with the Product Teams on the delivery of the product backlog by providing input into the definition and prioritization of requirements so that teams have clarity on what needs to be producedCollaborate with Product Owners to understand customer needs and support the discovery and solutions design processSupports the Product Owners by helping them analyse the business domain, stocking the product backlog, and grooming the product backlogGain deep knowledge of BCA's systems and processes and act as SME within the product team.Work closely with Product Team and Stakeholders to support the product quarterly planning.Ability to support teams with writing user stories and acceptance criteriaGood understanding of Kanban methodologiesOperating within a matrix managed structure and a wide range of stakeholders, the role requires a high degree of influencing capabilityAbility to communicate clearly, effectively and professionally. With the confidence to challenge, convince and manage multiple stakeholders within technology and business functions across a range of seniorities, experience and knowledge both within and external to BCA.Key Experience:Hands-on product professional, who has worked in Agile product teams to deliver end-to-end products and propositions.Expertise in mapping out key touchpoints within a service and isolating dependencies.Experience of facilitating mapping workshops, the exploratory work preceding them and playback of that output to stakeholders.A strong user focus which ensures they are represented well throughout the service, their needs, desires, and pains recognised and accommodated.Is comfortable operating in an organisation going through transformational change and leading change.Ability to work independently, while supporting wider teams to proactively identify and resolve issue without direct instructions.Relationship skills - ability to develop and sustain positive and co-operative working relationships with a broad variety of company and partner personnel.Strong written and oral communication skills with the ability to present complex data and arguments in clear and compelling manner.Agile approach and ability to keep up with the pace of change, learn fast and adapt to the new conditions quickly and effectively.Strong commercial acumen; understands the key financial drivers and dynamics related to growth and revenue goals.Deep understanding of software development processes and cycles.Knowledge and experience of Agile product development frameworks.Extensive experience working directly with customer and external stakeholders.Experience working in Service Design or as a Service Designer is desirable.Please note that only applications submitted in English will be considered.Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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