We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower teams and deliver a better people experience so people can spend time on meaningful high value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.
Job Description The role of the Pricing Director is to clearly determine the pricing strategy for Unit4's products and services. You will work closely with the Product team to align pricing strategies with product features and customer needs. In addition, you will work closely, as part of the Go to Market organization, with the sales teams to implement the pricing strategies and drive overall revenue targets and growth ensuring customers understand and appreciate our value proposition.
Key Responsibilities :
Lead the development and execution of a comprehensive pricing strategy (pricing, packaging, bundling, positioning) for Unit4's core offerings, taking into account market dynamics, competitive landscape, and customer needs.
Collaborate across Product & Engineering, Go-To-Market, Customer Success, and Finance to develop creative monetization strategies and drive revenue growth aligned with the business objectives.
Drive pricing, packaging, bundling, and positioning recommendations through customer segmentation and Return-On-Investment analysis.
In collaboration with Product define pricing on upcoming software service offerings.
In collaboration with Customer Success define pricing for support and onboarding services.
Act as a bridge between the Product team and Customer Success/Sales to obtain and share customer feedback on product/feature requirements and pricing concerns.
Obtain and share market research, competitor analysis, and customer insights with the product team to build an understanding of the market and customer needs.
Work closely with Sales to build an understanding of pricing and customer feedback.
Provide training and resources to sales to understand pricing structure, value propositions, and competitive positioning.
Involve appropriate teams in pricing decisions to gain buy-in and insights.
Create pricing guides to help sales teams articulate the value proposition and address customer concerns.
Oversee operational aspects of pricing implementation, including billing requirements, discounting frameworks, and ongoing monitoring.
Monitor and analyze pricing performance metrics, making data-driven recommendations for pricing adjustments and optimizations.
Conduct thorough market research and analysis to identify pricing trends, customer preferences, and growth opportunities for evolving pricing.
Stay abreast of industry best practices and emerging trends in pricing strategy, particularly in the SaaS space, and incorporate relevant insights into our pricing approach.
Drive pricing innovation and experimentation to test new strategies and tactics aimed at improving business outcomes.
Qualifications Proven success in developing and executing pricing strategies;
Experience collaborating with cross-functional teams, especially Product, Sales, and Customer Success;
Deep understanding of market dynamics, competitive landscape, and customer needs in software/SaaS;
Analytical Skills, proficiency in data analysis, ROI analysis, and customer segmentation;
Familiarity with industry best practices and trends in SaaS pricing;
Excellent verbal and written skills for articulating pricing concepts;
Technical Proficiency: Familiarity with pricing tools, CRM systems, and data analytics platforms;
Data-driven approach to recommending pricing adjustments;
Additional Information Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us.
At Unit4, we offer:
a culture built on trust - giving you the freedom and autonomy to be successful,
balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being,
talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry,
a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet,
a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.
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