.Customer Success · Portugal · Fully Remote Predictive Maintenance Adoption Specialist (f/m/d) Your contribute to a #zerodowntimefuture As a Predictive Maintenance Adoption Specialist, your mission will be to help clients successfully adopt predictive maintenance into their day-to-day operations, using the solutions provided by Stratio. About Stratio - AI enabling a road to zero downtime With advanced artificial intelligence to avoid vehicle breakdowns, Stratio enables transport operators to serve more people, better. Making transportation more efficient, sustainable, and accessible to everyone. Stratio acts as an early warning system for Public Transport Operators. Our system relies on five pillars: Predictive Modeling – the use of advanced AI algorithms to predict potential adverse events based on historical data and current trends. Data – an end-to-end solution that relies on proprietary hardware to collect comprehensive and quality vehicle data for AI training and inference. Continuous Learning – the system is designed to continuously update and refine predictions and ensure model quality and accuracy over time. Explainability – high stakes environment requires transparency, and stakeholders must be able to understand how predictions are made and what factors contribute to them. Actionability – the primary goal of the early warning system is not just to predict but to provide actionable insights and identify high-risk cases for effective resource allocation. Your mission You will act as a partner and a consultant to clients, understanding their organizations and supporting them using the solutions provided by Stratio to adopt predictive maintenance into their day-to-day operations and to take maximum advantage from it. This is a new role at Stratio - as you ramp up, you will be assigned client accounts to work with. You will manage projects with clients in different stages of their lifecycle. Some are just starting their projects with us, and some will be long-standing clients. An in-depth understanding of each client organization and business will be expected from you. You will be part of the Customer Enablement team which mission is to help clients successfully adopt predictive maintenance into their day-to-day operations. As Predictive Maintenance Adoption Specialist you will Know your customer: For each account you are responsible for, engage at an in-depth level across our clients' businesses and know: Our contracts and contract dates. The main stakeholders and their organization. New contracts the customer is bidding for. The client fleet. Client processes and organization for repair & maintenance of the fleet. Onboard and ramp up your customer: After the project is deployed, successfully onboard the customer and drive adoption, following the Stratio handbook for implementing predictive maintenance