Portuguese Technical Support For Leading Search Engine Work From Home In Greece

Patrique Mercier Recruitment is currently seeking a Portuguese Speaking Technical Support professional for a leading search engine company. This is an exciting work-from-home opportunity based in Greece, allowing you to provide exceptional technical support to Portuguese-speaking customers while enjoying the flexibility of remote work.As a Portuguese Speaking Technical Support representative, you will be responsible for assisting customers with technical issues related to the search engine's products and services. You will provide excellent customer service, troubleshoot problems, and ensure prompt and effective resolution of customer inquiries.Our client is a global leader in the tech industry, known for its innovation and cutting-edge products. By joining our client's team, you will have the opportunity to work with a leading search engine, enhance your technical skills, and contribute to the success of a company that has revolutionized the way we access information.ResponsibilitiesProvide technical support to Portuguese-speaking customers regarding the search engine's products and servicesTroubleshoot and resolve customer inquiries in a timely and efficient mannerAssist customers with technical issues, installations, and configurationsEnsure customer satisfaction through effective communication and problem resolutionCollaborate with internal teams to escalate and resolve complex issuesMaintain accurate and detailed records of customer interactionsStay updated on the latest technological advancements and product knowledgeAdhere to company guidelines, processes, and proceduresRequirementsFluency in Portuguese and English, both written and spokenPrior experience in technical support or a related fieldStrong troubleshooting and problem-solving skillsExcellent communication and interpersonal skillsCustomer-focused mindset and ability to provide exceptional customer serviceProficient in using computer systems and software applicationsAbility to work well independently in a remote work environmentAttention to detail and ability to multitaskValid EU passport or IDBenefitsPrivate Health InsuranceTraining & DevelopmentPerformance BonusSummer, Christmas and Easter bonus2 Extra Salaries Per YearFully Paid TrainingGood SalaryFully Paid Relocation Package ( flight, transfer and hotel )Free Greek lessons (all levels)Discounts on services and many extrasAll sorts of Cultural and Sports and Music events organised by the client#J-18808-Ljbffr