Portuguese - International Telephonic/Video Remote Interpreters

Position Overview:
As a Portuguese Remote Agent, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including customer service, medical, and other verticals via audio and video. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
Provide effective audio and video remote interpretingAnswer inbound calls in a timely mannerPerform basic troubleshooting for technical issuesProvide superior customer serviceAdhere to Code of Professional Conduct, including maintaining strict standards of confidentialityAdhere to all policies and procedures, including professional interpretation protocols and industry specific best practicesComplete assigned training(s) and participate in ongoing Quality Assurance monitoringQualifications/Experience:
International opportunityFull fluency in both English and PortugueseTechnology proficient (including but not limited to: web based platforms, email, Microsoft Word, Microsoft Excel)Preferred - professional interpreting experiencePreferred - industry specific certifications/trainings (CMI, CCHI, etc.)Preferred - proof of 40+ hour medical interpreting training (ex: Bridging The Gap, Cross-Cultural, etc.)LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.

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