Portuguese Customer Advisor for On-Demand Transportation Service - Porto, Portugal Do you want to contribute to an outstanding customer representative service?
Are you Portuguese native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you! Your future project: join our Portuguese Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
Provide first contact resolutions to customer queries Offer specialized customer support through written and phone communication Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations, and productivity targets Create amazing customer experiences that people value and we are proud of Be responsible for following the direction of management and providing feedback To succeed in the role, you will need to have:
Native or proficient level of Portuguese (C2) Advanced level of English (at least C1) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills Analytical and problem-solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Portugal (work on site - Porto) We offer:
Competitive wages Paid professional training Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Gym at the office Job stability Life-long skills and experience Excellent work and office culture Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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