What you can expect Giving people the possibility of building their own community while bringing the world closer together. This is the power of social media. If you want to be part of the team that is changing the communication's world, this is your opportunity.
As a Politics & Government Assistant for Social Media you will gather important information and monitor advertisements, detecting inappropriate links, identifying and troubleshooting possible issues. Your main goal is to triage requests and facilitate communication with Government, Political, and Advocacy partners, until a satisfactory solution is offered. Ready for the challenge?
What you'll do Gather important information; Monitor advertisements, detecting inappropriate links; Identify and troubleshoot possible issues; Triage requests from the different entities; Facilitate the communication with Government, Political, and Advocacy partners; Help to keep relevant content on various platforms; Respond, when possible and needed, by email, with high quality, speed, empathy and accuracy; Escalate any issue, when needed. What you'll need Native Italian and fluent in English (at least C1 level is mandatory); Experience partnering with compliance and legal functions (preferred); Experience with social media platforms (preferred); Good communication skills and experience offering customer support over email (preferred); Passionate about providing outstanding support experiences; Experience in dealing with high volumes of online content on various platforms; Attention to detail; Motivated and with a positive attitude. Benefits Excellent work opportunity in a dynamic leading multinational company; Possibility of cooperation with leaders in various industries; Stable work and career progression; Investment in training and personal development; Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; Health Insurance since day one in the company; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; Free Portuguese language courses, sport activities and organized events. Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.