Polish-speaking Customer Support Agent to Lisbon, PortugalReady to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Polish speakers to join our growing team as a Customer Support Agent!About our ClientOur client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9,000 employees from 82 nationalities, they provide services in 35 languages for 64 markets. Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities.ResponsibilitiesInbound customer service for bookings, purchases of services or goods;Assistance with concerns regarding payment, shipping, return and exchange, and further questions about customer accounts;Management of changes, adjustments, complaints, and any other customer concerns.Your profilePolish C2-Native and English fluencyWilling to start an international experience - work abroadAble to handle confidential and/or highly sensitive information;Excellent communication and interpersonal skills and team spiritExperience in customer service (preferred)Offer:Relocation package:Accommodation in a shared apartment with your own room (all expenses covered including cleaning)Initial flight expenses refundPick-up at the airportSupport with legal registration, tax number, residence papersFree annual flight to your home countryPrivate health insurance after 6 months of employmentFree Portuguese language courses, water sports, soft trekking, and much moreInternational career in a multicultural environmentPossibility of cooperation with leaders in various industriesIntensive training and familiarization phaseAmple opportunity to grow and evolve within our organization
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