Polish speaking Content Reviewer & Investigator Role: Polish speaking Content Reviewer & Investigator
Salary: 990 euro gross per month (this includes holiday bonus, meal allowance, and night shift allowance) plus free accommodation
Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, 24/7.
Overview of the company: Our client is a global outsourcing company with offices around the world. In Portugal, they support huge international clients and assist with business in more than 30 different languages, providing a multicultural environment.
The Role: As a Content Reviewer and Investigator, you will support a mobility company headquartered in Estonia that provides services including ride-hailing, micromobility rentals, food and grocery delivery, and carsharing. Your main task is to review content created by internal systems or users to ensure compliance with Community Guidelines. You will review, classify, and/or delete highly sensitive content uploaded by users. A significant part of your role will involve conducting thorough investigations into various cases, including driver harassment and customer behavior issues. You will review materials submitted by drivers and customers related to cases and conduct outbound calls to gather additional information and gain a comprehensive understanding of each case.
Requirements Excellent communication skills both verbally and written in Polish and EnglishPrevious experience in an investigatory role is a plusWillingness to learnThis is a 24x7 operation which requires a mix of day and night shiftsInterest in Social MediaOn offer Competitive salary of up to 990 euro gross per month (including holiday bonus, meal allowance, night shift allowance) plus free accommodation (room in a shared company flat).Full training provided12-month contract (renewable/extendable if you love it!)22 days holiday per year, Holiday and Christmas bonusesOpportunity to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.Relocation Package: An excellent relocation package includes flight reimbursement, airport pick-up, accommodation during your employment, organized activities and events, and career progress opportunities.
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