At the forefront of digital content moderation, we are dedicated to fostering safe and engaging online communities for users around the globe. Our team in Lisbon represents a vibrant tapestry of talent, united by a shared commitment to excellence and innovation. Join us as a Polish-Speaking Content Moderator and embark on a journey of endless possibilities, enriched by a plethora of enticing benefits and a nurturing work environment. Position Overview: As a Polish-Speaking Content Moderator, you will play a pivotal role in ensuring the integrity and safety of our online platforms, serving as a guardian of digital spaces frequented by users worldwide. Based in the enchanting city of Lisbon, this role offers a unique opportunity to blend professional growth with personal exploration, as you immerse yourself in the rich tapestry of Portuguese culture. Key Responsibilities: Content Oversight: Exercise meticulous oversight over user-generated content, applying predefined guidelines and standards to identify and address any violations or inappropriate material promptly. Community Engagement: Engage proactively with Polish-speaking users, fostering meaningful interactions and providing timely assistance and support to enhance their overall experience. Issue Resolution: Act as a mediator, swiftly addressing user concerns and resolving disputes with empathy and professionalism, thereby maintaining a harmonious and welcoming online environment. Language Support: Leverage your proficiency in Polish and a minimum B2 level of English to effectively communicate with users and collaborate with colleagues across diverse teams. Collaborative Endeavors: Collaborate seamlessly with cross-functional teams, sharing insights and feedback to drive continuous improvements aimed at optimizing user satisfaction and platform performance. Qualifications: Proficiency in Polish: Mastery of the Polish language, both written and spoken, is essential to engage effectively with our Polish-speaking user base. English Proficiency: Possess a minimum B2 level of English proficiency to facilitate seamless communication within our multicultural team environment. Communication Skills: Demonstrate strong communication and interpersonal skills, enabling you to build rapport with users and colleagues while conveying information clearly and concisely. Experience: While prior experience in content moderation or a related field is advantageous, it is not a prerequisite. We welcome individuals with a passion for online communities and a willingness to learn and grow within our dynamic team. Perks: On-Site Experience in Lisbon: Immerse yourself in the captivating allure of Lisbon, where every day presents an opportunity to explore the city's vibrant culture and picturesque landscapes while working in our dynamic office environment. Relocation Assistance: For candidates relocating from abroad, we offer a comprehensive relocation package, including flight tickets to Lisbon and assistance with securing accommodation, ensuring a smooth transition to your new home. Competitive Compensation: Enjoy a competitive salary reflective of your skills and contributions, complemented by a range of enticing benefits designed to enhance your overall well-being and financial stability. Health and Life Insurance: Benefit from comprehensive health and life insurance coverage, providing peace of mind as you focus on your career and personal growth. Career Growth Opportunities: Unlock a pathway to professional advancement and personal development through tailored training programs and mentorship opportunities, enabling you to reach new heights in your career journey. Why Join Us: Dynamic Industry: Dive into the dynamic realm of digital content moderation, where each day presents new challenges and opportunities for innovation, creativity, and growth. Inclusive Environment: Join a diverse and inclusive team that celebrates individuality, fosters collaboration, and embraces a culture of respect and empathy, creating a supportive and empowering work environment for all. Endless Possibilities: Embark on a journey of discovery and exploration in the vibrant city of Lisbon, where the convergence of history, culture, and innovation offers endless possibilities for personal and professional fulfillment. Ready to embark on an exhilarating adventure in the world of digital content moderation in Lisbon? We eagerly await your application, inclusive of your resume, as we embark on this exciting journey together, safeguarding digital communities and shaping the future of online engagement, one interaction at a time!
