Polish And English Speaker Customer Advisors - Fully Remote

As a global outsourcing company, we take care of processes and functions to help our clients stay focused on their goals and core missions.

We are currently looking for Polish and English Speaker Customer Advisors!

At Intelcia Portugal, we have the job for you!

Your new role

With the tools acquired during our initial training, you will be in charge of handling customer requests by answering incoming calls.
Answer customer requests in an effective and timely way, ensuring high-quality service is provided.
Provide product and tool support to improve customer experience.
Perform administrative tasks: documentation management and database updating.
What You Need To Succeed

Fluent or bilingual in Polish and English.
Computer literacy (ability to easily browse different software programs in parallel).
Previous experience in customer service is a plus.
Excellent communication skills (comfortable communicating with customers using several channels).
Ability to multi-task by working independently while being a team player.
What The Company Can Offer You

A fully remote position.
A corporate culture based on management with values and human DNA.
Initial paid training and employment contract.
Health insurance after 6 months in the company.
Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus).
Residence In Portugal Required

At Intelcia, we are excited about your success.
#Intelcia #WeDream #WeCare #WeDo #BeGreatTogether

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