Job Description Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design/deployment/integration/transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.
Subfamily Description NW Design & Optimisation (NWD) comprises the planning and/or managing the planning of communications networks for customers. Covers consultation of customers on communication network performance. Contains optimisation and/or managing of the optimisation of customer networks. Covers the execution of end-to-end design-related activities (address surveys, site surveys, design and as-built) for deployment projects.
How You Will Contribute And What You Will Learn iDCM / ACFE Front End adaptation:
Inter release Matrices/templates adaptations (new range, new default value, new parameters, etc.)New HW conf description & validationImplementation & tests of projects requests (feature introduction, HW addition, …)Execution of Non regression tests Key Skills And Experience Knowledge & Experience Good understanding of RAN data model NokiaTemplate managementHardware configurationsSites integration troubleshootingSCF validation Good to have experience on:
Notepad++Excel (formula and data correlation)XML editorSome sort of programming experience (VB, C+, SQL, Perl, XPath, etc.)WinSCP Experience with Nokia tools:
CM EditorCM Operations ManagerCM Advanced ConfiguratorCM AnalyserWorking Set ManagerWeb Element Manager (WEM)iDCM / ACFE / other databuild tools About Us Come create the technology that helps the world act together. Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by EthisphereGender-Equality Index by BloombergWorkplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.
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