.About UsChainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world's largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek's 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.At Chainlink Labs, the People Team plays a pivotal role in driving the company's growth and shaping its future. We strive to make Chainlink Labs the premier destination in the Web3 space. Our goal is to attract, inspire, and retain a global, diverse, and highly skilled workforce that continually raises the bar for performance and driving impact. We foster an environment in which career-defining moments are created, offering meaningful challenges that unlock unprecedented opportunities for personal and professional growth. The People Team is at the forefront of these endeavors, playing a crucial role in nurturing a culture where the business and our employees win.Chainlink Labs is seeking an experienced Sr. People Operations Generalist to join our dynamic team. This position is part of the People Services team, which designs and operates the systems and infrastructure to deliver an outstanding employee experience. The Sr. People Generalist will be the main point of contact for all HR inquiries from initial requests through fulfillment and will partner with our global team(s) to identify solutions and resolve employee issues in a timely manner. You will be expected to be independent and proactive, with a customer service mindset and great stakeholder management skills.Your ImpactYou will support employees by being the first point of contact with information related to benefits, onboarding, payroll, etc.Ensure the accuracy of employee data through the management of employee systems and processes.You will assist with programs that reach all employees, ensuring they run smoothly, so employees can focus on doing the best work.We strive for continuous improvement of ourselves and the experience we create for our stunning colleagues. You will have the opportunity to learn new tools and techniques that can then be applied to simplify, optimize and automate work across our People team.Help create, author, and manage our HR knowledge base.Assist with analyzing, intaking, and operationalizing new employee services (from pre-hire to off-boarding).Work with the operations leader to support, investigate, and resolve employee relations issues.Perform other responsibilities as directed
