As a Partner Support Representative on our team, you will: - Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations - Content auditing - 1st pass review of Online audit results. Quality checks & feedback to audit agency as required - Highlighting key gaps on partner site and sharing partner level optimization report - Content best practice sharing & training to partners - Syndication partner onboarding process - Bug identification/ 'content gap'/delivery delay /feedback to internal teams - Monitor use of etail toolkit execution & drive timely NPI execution - 1st line support for content queries - Local language translation checks on content and KW - Track improvements and optimizations - provide ROI estimations - Ratings & Reviews - map current landscape, best practice sharing Partner KPI dashboard review - KPI, Performance analysis and optimization recommendations - Follow up on KPI reporting from partners regarding digital marketing execution - Track overall digital business plan execution as requested Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in German and advanced in English - Have good knowledge in IT and preferably storage environments - A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered - Min. One year of related Online sales and/or digital content management experience - Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills - Good computing literacy (Windows, Office, etc.) (Required) - Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week contract: Indefinite - Salary 21500 euros gross/year + up to 3500 euros gross/year in bonus - Great office location in Barcelona - Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development
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