Location: Lisbon, PortugalStart date: January/February 2025Duration: 1 year internship (following Cisco's hybrid work approach)Applications are accepted until further notice.You are a dynamic and motivated penultimate student who would like to join our team Commerce Operations EMEA as a Partner Operations Intern. This unique role combines responsibilities in data analysis and operations, making it an excellent opportunity for someone who is eager to learn and grow in a tech-driven environment.As a Partner Operations Intern, you will play a key role in identifying and logging operational problems (process, policy, and capability) to drive simplification, automation, productivity and experience.You will collect and analyze use cases from partners to foster continuous improvement and innovation. You will collaborate closely with cross-functional teams to improve workflows & minimize points of friction, problem solve for our partners.You will have the ability to feed Artificial Intelligence (AI) models' interactive knowledge base to optimize and enhance internal workflows and engagement models in a digital context.Have a solid focus on clients, professional demeanor, and high intellectual curiosity with the ability to learn new concepts/frameworks and technology rapidly as changes arise.Perform ad-hoc data analysis to answer specific business questions and audit data quality.WHO YOU'LL WORK WITHYou will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your peers in-country or across EMEA/global. With thorough understanding and knowledge of your audience, you will serve as a trusted advisor to our clients.WHO YOU AREYou enjoy working in a fast-paced changing environment. You have a passion for Customer experience and deliver on the best solutions for our clients. You are passionate about problem resolution.WHAT YOU'LL BRINGCurrently in penultimate year of studies pursuing a Bachelor's or Master's degree (being a student for the duration of the internship is a must)Fluent in English. Additional fluency in either Italian, French, or German (written and spoken) is a plus"Can do" attitude and team player in global environmentStrong communication, interpersonal and listening skillsData AnalyticsProblem-solving skillAbility to work independently and collaborate with global teamsKeen to learnCustomer focusedComfortable in fast-paced and dynamic environmentsProactive, taking Ownership to drive execution / solve challengesAbility to prioritise and multitaskWe Are Cisco#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
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