Duration: 1 year internship (following Cisco's hybrid work approach)Applications are accepted until further notice.You are a dynamic and motivated penultimate student who would like to join our team Commerce Operations EMEA as a Partner Operations Intern. This unique role combines responsibilities in data analysis and operations, making it an excellent opportunity for someone who is eager to learn and grow in a tech-driven environment.As a Partner Operations Intern, you will play a key role in identifying and logging operational problems (process, policy, and capability) to drive simplification, automation, productivity and experience.You will collect and analyze use cases from partners to foster continuous improvement and innovation. You will collaborate closely with cross-functional teams to improve workflows and minimize points of friction, problem-solve for our partners.You will have the ability to feed Artificial Intelligence (AI) models' interactive knowledge base to optimize and enhance internal workflows and engagement models in a digital context.Have a solid focus on clients, professional demeanor, and high intellectual curiosity with the ability to learn new concepts/frameworks and technology rapidly as changes arise.Perform ad-hoc data analysis to answer specific business questions and audit data quality.You will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your peers in-country or across EMEA/global. With thorough understanding and knowledge of your audience, you will serve as a trusted advisor to our clients.You enjoy working in a fast-paced changing environment. You have a passion for Customer experience and deliver on the best solutions for our clients. You are passionate about problem resolution.Currently in penultimate year of studies pursuing a Bachelor's or Master's degree (being a student for the duration of the internship is a must)Fluent in English. Additional fluency in either Italian, French, or German (written and spoken) is a plus"Can do" attitude and team player in global environmentStrong communication, interpersonal and listening skillsData AnalyticsProblem-solving skillAbility to work independently and collaborate with global teamsKeen to learnComfortable in fast-paced and dynamic environmentsProactive, taking Ownership to drive execution / solve challengesAbility to prioritise and multitask
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