About Hillebrand Gori – a company of DHL Global Forwarding HillebrandGori is the Beers, Wines, and Spirits Powerhouse within the freight forwarding division of DHL Group. We love what we do and have an extensive and rich legacy that dates back to 1844.
Are you passionate about shipping, beverages, innovation, and customer service? This position offers the unique opportunity to work at one of the most renowned beverage logistics companies in the world and be part of an international network of experts. Learn more about us in: https://www.hillebrandgori.com Job Purpose Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.
Differentiator Subject matter expert who applies advanced knowledge of job area typically obtained through advanced education and work experienceManage projects/processes, working independently with limited supervisionProblems faced are difficult and sometimes complexKey Tasks Administer field sales plans and processes, including providing input for sales forecasting, budgeting, etc.Deliver sales objectives and revenue growth for a defined geographic region, product line or market segmentSecure new business and build on existing core business through repeat ordersRespond to inquiries, resolve problems, promote and sell products/servicesIdentify and contact prospective customers and build relationships to generate future sales and repeat businessCheck and understand type and size of customer requirements, and suggest products/services/alternative products/servicesDevelop and deliver sales bids, presentations, proposals and conduct product demonstrations to customersFollow up prospects, develop terms of sale and close business by connecting a customer need with a DHL solutionIntroduce products and promotions to customers and deploy marketing campaigns as appropriateBuild rapport and trust with customers by being informed about their business and marketCoordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retentionSupport customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customerIdentify problems that may not be clear in own area of authority and modify work methods accordinglyConvince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatoryKnowledge and Skills Required Connect with and influence other specialist departments and 3rd parties e.g. external service providersMay convince others to accept new concepts, practices, and approachesBusiness Strategy, Market ResearchStrong Project Management skillsPersuasion, Customer Value PropositionBuild strong, trusting cross-functional relationships with DHL managersUnderstand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholdersNew Business Development, Account Management, Selling strong skillsBachelor's Degree or equivalent experience/qualificationMore than 4 years' experience in SalesFluency in Portuguese language and proficiency in English are necessaryExperience working within international organization/group desirableDoes the position sound interesting to you? Please apply online! We will be looking forward to receiving your application!
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