Are you a data whiz with a passion for precision? Do you thrive in a fast-paced environment where no two days are ever the same? Are you ready to be the mastermind behind our order fulfillment process? Then this is your opportunity! Join our team in Porto and become part of a great place to work! We're on the hunt for an exceptional Order Management rockstar to join our team! As the linchpin of our operations, you'll be responsible for ensuring seamless order processing, maintaining accurate inventory levels, and delivering exceptional customer experiences. If you're a detail-oriented, data-driven, and customer-focused (internal) individual looking for a new challenge, we want to hear from you! Apply now to become our next Order Management superstar!
In your new role, you will:
Provide administrative support to the customer-facing supply chain function;Ensure timely processing of orders and forecasts in SAP;Initiate all shipments, standard and non-standard on-time;Resolve issues and manage workflows concerning electronic messages from customers;Highlight any issues in order confirmations to the responsible Customer Logistic Manager in order to ensure customer satisfaction;Maintain customer product data such as material determination, substitutes and exclusion list;Handle consignment concepts by monitoring MRP runs, reconciling consignment stock;Manage forecast-based concepts and maintain system tables and master data in SAP;Cooperate with Key Users on process & tools anomalies;Actively drive and support process standardization, first-level process automation and end-to-end process optimization;Support Internal Control testing and audit;Support the team in the achievement of our corporate KPIs;Collaborate closely with the Competence Centre team members in our CRM System ensuring all important SLA's are met;Perform team tasks as agreed to support the business situation. You are best equipped for this task if you have:
A degree in a business management or related discipline computer science, business study or related supply chain field. Strong IT skills are a significant advantage;Supply Chain/Operations emphasis preferred or proven success & experience in Supply Chain Management environment;Fluency in English and another European Language as a bonus;Experience using MS Office suite with focus on Excel functions including vlookups, pivot tables and macros;Knowledge of SAP ERP applications and CRM system an advantage;Knowledge of Python scripts as an advantage, and/or experience with Excel VBA (Visual Basic for Applications) as an added advantage;Excellent communication skills, both written and verbal;Excellent organizational and time management skills;Ability to work effectively in a team environment and to work with employees at all levels;Ability to multitask & work under pressure;A Zero Defect and Customer Service (internal) mindset;Able to identify and understand problems within own working area and address solutions;Works proactively with a sense of urgency and attention to detail at all times. Please send us your CV in English. Contact:
Carolina Moreira, LinkedIn
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