Job Description The Cloud & Network Services (CNS) business group acts as an innovation engine for Nokia, spearheading the future of transformational businesses like SaaS, Enterprise Campus Edge and Network as Code while delivering software-driven, market-leading solutions in 5G core, autonomous operations, security, monetization and analytics. Nokia calls us to help grow the CSP business faster than the market and drive double-digit growth in the enterprise business. We are laser-focused on improving our competitiveness through continuous investment in technology leadership.
This role of Order Management Coordinator EMEA is within our CNS Operations department, belonging to the Order Management EMEA team. This team covers the configuration, demand, and supply planning, order management, sourcing, production, delivery, and managing the procurement activities towards our suppliers.
Supply Operations (SOP) comprises the customer facing part of the supply chain. It covers the execution process after order intake as receiving and validating customer purchase order, equipment & service order management, procurement, delivery execution, and invoicing for the customer teams in the markets. Furthermore, SOP contains the management of local distribution and local material availability, and the contribution of pre-sales by providing optimised supply chain solution design and cost baseline.
How You Will Contribute And What You Will LearnCoordinates and validates the customer order intake.Manages ordering of most products (HW, SW, Services) in most business scenarios, including customer cases and Nokia risk orders, trials, demonstration, R&D, free of charge processes.Triggers task creations for transactions (EG purchase orders, sales orders, delivery notes, invoices, letter of credit to Business Process Owner (BPO) order management operations and monitors timely completion).Coordinates export, import and customs processes till goods receipt in drop of point.Coordinates the procurement execution: Captures the demand, purchase, goods receipt and verifies invoice.Coordinates the distribution execution: Plans transportation, verifies freight cost and invoice, coordinates transport.Coordinates and validates the customer invoice.Contributes and supports the collect cash process, including documentary remittances (EG letter of credit) and dispute solving with customer.Guides and provides technical expertise where applicable.Provides working leadership and training to less experienced personnel.May lead small projects with limited risks and resource requirements.Key Skills And Experience3-5 years of experience in supply chain, order management, customs clearance, or related;Degree in Business Management, Supply Chain Management or related;Fluency in English, both written and spoken. Fluency in German is highly desirable;Previous experience with SAP Blue Planet ERP;Ability to take initiative and solve unexpected problems and conflicts;Strong leadership and strategic thinking skills.About UsCome create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by EthisphereGender-Equality Index by BloombergWorkplace Pride Global BenchmarkAt Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
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