Operations Manager

1.gif Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. Expiry: Session Type: Pixel Tracker AWSALB (x2) Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 7 days Type: HTTP Cookie AWSALBCORS (x2) Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 7 days Type: HTTP Cookie tId Preserves the visitor's session state across page requests. Expiry: 180 days Type: HTTP Cookie Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. test_cookie Pending Expiry: 1 day Type: HTTP Cookie Expiry: Persistent Type: HTML Local Storage bcookie Used in order to detect spam and improve the website's security. Expiry: 1 year Type: HTTP Cookie lidc Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 1 day Type: HTTP Cookie wp-wpml_current_language Designates the country code that is calculated based on the user's IP address. Used to determine what language should be used for the visitor. Expiry: Session Type: HTTP Cookie _fbp (x3) Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 months Type: HTTP Cookie lastExternalReferrer Pending Expiry: Persistent Type: HTML Local Storage lastExternalReferrerTime Pending Expiry: Persistent Type: HTML Local Storage _session_id Stores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites. Expiry: Session Type: HTTP Cookie Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. _ga (x3) Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Expiry: 2 years Type: HTTP Cookie _ga_# (x3) Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Expiry: 2 years Type: HTTP Cookie _gcl_au (x3) Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Expiry: 3 months Type: HTTP Cookie IDE Pending Expiry: 400 days Type: HTTP Cookie pagead/landing Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: Session Type: Pixel Tracker cee Registers a unique ID that identifies the user's device during return visits. Used for conversion tracking and to measure the efficacy of online ads. Expiry: 3 months Type: HTTP Cookie pagead/1p-user-list/# Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Expiry: Session Type: Pixel Tracker Expiry: Persistent Type: HTML Local Storage Expiry: Persistent Type: HTML Local Storage List of domains your consent applies to: (#BULK_CONSENT_DOMAINS#) (#IABV2_TITLE#)(#IABV2_BODY_INTRO#) (#IABV2_TITLE#)(#IABV2_BODY_INTRO#) (#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#) (#IABV2_BODY_PREFERENCE_INTRO#) (#IABV2_BODY_PURPOSES_INTRO#) (#IABV2_BODY_PURPOSES#) (#IABV2_BODY_FEATURES_INTRO#) (#IABV2_BODY_FEATURES#) (#IABV2_BODY_PARTNERS_INTRO#) (#IABV2_BODY_PARTNERS#) Cookies are small text files that can be used by websites to make a user's experience more efficient.The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.You can at any time change or withdraw your consent from the Cookie Declaration on our website.Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.If you're looking to grow and be inspired, as an Operations Manager, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAs an Operations Manager, you will:Supervise a group of team leaders, and be primarily responsible for delivering to SLAs and schedule for tasks performedSupport and analyze project budget and resource allocationHandle day-to-day operations with a focus on analytics, coaching, recognition, and performance managementInteract regularly with the clients to share updates, lead operational and project/ program level reviewsBe responsible for client and employee satisfaction and reduce attrition by working closely with the HR, while also collaborating with other process owners and training and quality managers to share best practices and drive higher resultsBe operationally focused with a solid understanding of the workflow with skills to handle client interactionsManage weekly reporting for all projects and tasks according to each specification and follow up with specific stakeholders where applicable.Advocate on behalf of clients and represent clients' needs as appropriate to senior management.Concentrix is a great match if you:Are proficient or bilingual in EnglishExcellent interpersonal skills, relationship management, communications, analytical, presentation skills, and attention to detailPro-active, entrepreneurial mindset, looking for win-win solutions to deliver additional value to clients without losing sight of internal goalsIf you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.What's in it for youIn this role, we offer benefits that help you support your unique lifestyle:Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)Competitive salary and performance bonusCareer development programs, specialized courses, and language classesExperience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.
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