.Feedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. The Operations team at Feedzai is responsible for ensuring the efficiency of the company as a whole, by transforming business processes, tools, data & insights, while ensuring great day-to-day work experiences for all other teams and departments. Join Us! You: As an Operational Excellence Analyst, you will be integral to optimizing operational processes within the organization. Your role involves supporting initiatives aimed at improving workflows, increasing efficiency, and aligning operations with business objectives. Additionally, you will assist in understanding the organization's go-to-market strategy and contribute to fostering client relationships through effective communication and collaboration. Your Day to Day: Operational Excellence Support: Assist in developing strategies to enhance operational efficiency and effectiveness. Participate in analyzing existing processes to identify areas for improvement, optimization, and automation. Support the implementation of solutions to streamline workflows and eliminate inefficiencies. Collaborate with cross-functional teams to ensure the successful integration of process improvements and a seamless change management approach. Organizational Improvement Assistance: Contribute to cross-functional teams tasked with identifying opportunities for organizational improvement. Support the execution of action plans aimed at addressing gaps and enhancing overall performance. Participate in promoting a culture of continuous improvement by sharing best practices and knowledge. Assist in monitoring and evaluating the effectiveness of improvement initiatives and provide feedback for adjustments. You Have & You Know-how: Bachelor's degree in Business Administration, Operations Management, or related field. Basic understanding of operational frameworks, methodologies, and tools is a plus (e.G., Lean, Six Sigma, Agile). Analytical mindset with the willingness to learn and translate data into actionable insights. Interest in project management and the ability to contribute to cross-functional initiatives. Eagerness to develop exceptional interpersonal skills and collaborate with diverse stakeholders
