Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal. With close to 2,000 listed issuers and around €6.6 trillion in market capitalization as of end March 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe's leading electronic fixed income trading markets and is the largest center for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities, and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway, and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs.
Euronext is searching for young talents ready to seize the opportunity to improve internal operations in terms of quality and efficiency.
The IT Transversal department ensures the quality and performance of several IT solutions, with operational excellence as one of the goals of the department. This will be achieved by:
Reviewing the existing processes and analyzing them against industry best practices.
Redesigning processes using available technologies.
Improving user experience by mapping value streams and customer journeys.
Incorporating automation into business processes.
Business process mining.
The team faces different areas and challenges to be managed, with the current focus areas being:
Service management processes efficiency.
Service Portal redesign.
Streamlining the interactions between teams.
As an Operational Excellence Analyst - Trainee, you will:
Maintain Register;
Document the artifacts related to improvement initiatives;
Work with 1st and 2nd level support teams to identify potential improvement ideas;
Prepare and conduct training sessions to establish new tools and procedures, presenting them to a wide range of stakeholders within the company;
Engage in creative thinking and present ideas for business improvement.
Profile and Skills:
Project management and organizational skills.
Excellent verbal, written, and interpersonal communications.
Technology: knowledge in Microsoft Power Apps, Jira.
Fluent in English.
Education and Knowledge:
Degree/Master in Computer Science or Engineering - IEFP Level VI.
The focus can change based on prioritization considering the evolving nature of the organization. It provides many learning opportunities considering the interactions with several technical and operational teams. Knowledge of ITIL, BPMN, Microsoft Power Apps, and Jira will be needed to fulfill this role.
Euronext Values:
Unity: We respect and value the people we work with, unified through a common purpose, embracing diversity and striving for inclusion.
Integrity: We value transparency, communicate honestly, and share information openly; we act with integrity in everything we do.
Agility: We act with a sense of urgency and decisiveness, are adaptable, responsive, and embrace change.
Energy: We are positively driven to make a difference and challenge the status quo.
Accountability: We deliver maximum value to our customers and stakeholders, taking ownership and being accountable for the outcome.
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view, and we are committed to providing an environment of mutual respect.
Additional Information:
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent the addition of more tasks or projects.
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